CASE STUDY
Modernizing Nortera’s Century-Long Legacy with HxGN EAM
To stay competitive and support regional economies, Nortera saw an opportunity to modernize its asset management practices, unify operations, and improve overall efficiency.
“Our organization has successfully integrated purchasing and inventory data across multiple regions"
Key Facts & Benefits
Company: Nortera
Website: www.norterafoods.com
Industry: Food & Beverage / Region: North America / Products: HxGN EAM
• Standardized processes and streamlined maintenance workflows have boosted productivity and visibility across all facilities
• Real-time asset data access has empowered mobile teams and enhanced cross-functional coordination
• Increased visibility and resource planning have supported faster, more informed actions during peak production periods
Building on a Legacy of Excellence
Nortera, a leading North American processer and marketer of canned and frozen vegetables, operates 13 facilities across Canada and the United States. With more than a century of agricultural and manufacturing expertise, the company manages its full value chain – from farm to table. To stay competitive and support regional economies, Nortera saw an opportunity to modernize its asset management practices, unify operations and improve overall efficiency.
“
Thanks to HxGN EAM’s support for multiple currencies and languages, our organization has successfully integrated purchasing and inventory data across multiple regions. The centralized access to storeroom information within a single application has proven invaluable, enabling us to identify equivalent spare parts at other facilities and thereby avoid significant operational downtime caused by supply chain disruptions.”
John Chester
Business Solutions Manager, Information Technology
Nortera
Breaking Down Silos for a Connected Future
Historically, Nortera’s plants operated independently using disparate legacy systems. This fragmented approach made it difficult to standardize processes, track inventory and manage procurement consistently across sites. Institutional knowledge was siloed, making cross-facility collaboration challenging. Recognizing the need for enterprise-wide visibility and operational efficiency, the company launched an initiative centered on integration, mobility and data accessibility.
A Strategic Partnership for Change
To support this transformation, Nortera partnered with Stratum Consulting Partners, a Hexagon strategic alliance partner with industry expertise and change management experience, which was acquired by Total Resource Management in March 2025. This was instrumental in guiding the implementation of a modern enterprise asset management (EAM) solution. The partnership focused on aligning technology, people and processes to enable long-term, scalable success.
Enterprise Goals to Streamline Operations
At the rollout of HxGN EAM, the company has experienced several operational improvements:
• Increased standardization and visibility across facilities
• More efficient inventory and maintenance workflows
• Enhanced collaboration among cross-functional teams
• Empowered mobile workforce with real-time access to asset data
These improvements have been particularly valuable during high-volume production periods, enabling faster, data-driven decision-making and stronger resource planning.and processes to enable long-term, scalable success.
Implementing HxGN EAM for Enterprise-wide Visibility
HxGN EAM enabled Nortera to connect its facilities through a centralized platform that supports multiple languages, currencies and regions. Integrated with its cloud-based ecosystem, including Coupa, HxGN EAM delivered mobile functionality and real-time data access – critical for efficient maintenance, procurement and inventory management.
Streamlined Operations and Empowered Teams
Since the rollout of HxGN EAM, the company has experienced several operational improvements:
• Increased standardization and visibility across facilities
• More efficient inventory and maintenance workflows
• Enhanced collaboration among cross-functional teams
• Empowered mobile workforce with real-time access to asset data
These improvements have been particularly valuable during high-volume production periods, enabling faster, data-driven decision-making and stronger resource planning.
“
At Nortera, there is an ongoing initiative to standardize best maintenance practices supported by HxGN EAM across all facilities. The current focus is on the change management to ensure all plants fully adopt the new practices. We are already starting to observe a measurable decrease in downtime and a corresponding increase in production at the facilities where these practices have been fully implemented.”
Operations Team
Nortera
Future Ready with HxGN EAM
Adopting HxGN EAM and collaborating with Stratum Consulting Partners, a TRM company, Nortera has laid a solid foundation for ongoing digital evolution and modernization. This highlights how a legacy-rich organization can embrace technology and expert guidance to modernize operations, enhance resilience and lead in a competitive landscape. Looking ahead, Nortera plans to expand its use of Hexagon technologies to drive continued performance and innovation.
